CC's - Elevated error rate on multiple models – Incident details

All systems operational

Elevated error rate on multiple models

Resolved
Partial outage
Started 7 days agoLasted about 5 hours

Affected

第三方

Operational from 4:16 AM to 4:16 AM, Partial outage from 4:16 AM to 5:53 AM, Operational from 5:53 AM to 6:17 AM, Partial outage from 6:17 AM to 6:32 AM, Degraded performance from 6:32 AM to 8:50 AM

Anthropic → claude.ai

Operational from 4:16 AM to 4:16 AM, Partial outage from 4:16 AM to 5:53 AM, Operational from 5:53 AM to 6:17 AM, Partial outage from 6:17 AM to 6:32 AM, Degraded performance from 6:32 AM to 8:50 AM

Anthropic → Claude Code

Operational from 4:16 AM to 8:50 AM

Anthropic → Claude API (api.anthropic.com)

Operational from 4:16 AM to 8:50 AM

Updates
  • Resolved
    Resolved

    This issue has been resolved.

  • Update
    Update

    We are monitoring recovery on Claude Opus 4.7, and working to fully resolve remaining errors impacting Haiku 4.5. We will provide additional updates shortly.

  • Update
    Update

    We are currently working to resolve some additional errors impacting Claude Opus 4.7 and Haiku 4.5, we will provide an additional update shortly.

  • Monitoring
    Monitoring

    We have seen success rates on Claude Opus 4.7 and Sonnet 4.6 return to normal. We are monitoring closely to ensure no further issues, and will provide an additional update shortly.

  • Update
    Update

    We are continuing to work to fully resolve issues impacting Claude Opus 4.7, and Sonnet 4.6. At this time, success rates on Claude Opus 4.7 have stabilized. We will provide additional updates shortly.

  • Identified
    Identified

    We have identified an issue resulting in elevated error rates, primarily on Claude Opus 4.7 and Sonnet 4.6. We are working to resolve these issues, and will provide additional updates as soon as possible.

  • Investigating
    Investigating

    We are currently investigating this issue.